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FA5 - 541519 Other Computer Related ServicesThis U.S. industry comprises establishments primarily engaged in providing computer related services (except custom programming, systems integration design, and facilities management services). Establishments providing computer disaster recovery services or software installation services are included in this industry. Business Categories --
Labor Categories CLIN 1 - Project Manager – Senior: Responsible for all aspects of the development and implementation
of assigned projects and provides a single point of contact for those
projects. Takes projects from original concept through final implementation.
Interfaces with all areas affected by the project including end users,
computer services, and client services. Defines project scope and
objectives. Develops detailed work plans, schedules, project estimates,
resource plans, and status reports. Conducts project meetings and
is responsible for project tracking and analysis. Ensures adherence
to quality standards and reviews project deliverables. Manages the
integration of vendor tasks and tracks and reviews vendor deliverables.
Provides technical and analytical guidance to project team. Recommends
and takes action to direct the analysis and solutions of problems. Responsible for most complex systems process analysis, design, and
simulation. Requires highest-level understanding of organization’s
business systems and industry requirements. Focus is on process analysis
and re-engineering, with an understanding of technical problems and
solutions as they relate to the current and future business environment.
Creates process change by integrating new processes with existing
ones and communicating these changes to impacted Business Systems
teams. Recommends and facilitates quality improvement efforts. May
lead re-engineering team and act as project manager in some cases. Under general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less-experienced Business Systems Analysts. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment. ________________________________________________________________ Under general direction, formulates and defines systems scope and
objectives based on both user needs and a good understanding of applicable
business systems and industry requirements. Devises or modifies procedures
to solve complex problems considering computer equipment capacity
and limitations, operating time, and form of desired results. Includes
analysis of business and user needs, documentation of requirements,
and translation into proper system requirement specifications. Guides
and advises less-experienced Business Systems Analysts. Competent
to work at the highest technical level of most phases of systems
analysis while considering the business implications of the application
of technology to the current and future business environment. Top-level technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to the organization’s business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects. Devises and/or modifies procedures to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results. Creates detailed specifications from which programs will be written. May have quality assurance responsibilities. ________________________________________________________________ Directs and implements the necessary controls and procedures to
cost-effectively protect information systems assets from intentional
or inadvertent modification, disclosure, or destruction. Provides
guidance and direction for the physical protection of information
systems assets to other functional units. Provides reports to superiors
regarding effectiveness of data security and makes recommendations
for the adoption of new procedures. Assigns work to subordinates,
monitors performance, and conducts performance appraisals. Interviews
and makes recommendations for additional staff. Under general supervision, performs all procedures necessary to
ensure the safety of information systems assets and to protect systems
from intentional or inadvertent access or destruction. Interfaces
with user community to understand their security needs and implements
procedures to accommodate them. Ensures that user community understands
and adheres to necessary procedures to maintain security. Conducts
accurate evaluation of the level of security required. Provides management
with status reports. Frequently reports to a Data Security Administration
Manager. Under general direction, performs all procedures necessary to ensure
the safety of information systems and to protect systems from intentional
or inadvertent access or destruction. Interfaces with user community
to understand their security needs and implements procedures to accommodate
them. Ensures that user community understands and adheres to necessary
procedures to maintain security. May require familiarity with domain
structures, user authentication, and digital signatures. Conducts
accurate evaluation of the level of security required. May require
understanding of firewall theory and configuration. Must be able
to weigh business needs against security concerns and articulate
issues to management. Under general supervision, responsible for the overall security
and integrity of organizational electronic data, data systems, and
data networks. Designs and administers programs to include policies,
standards, guidelines, training programs, and a viable quality assurance
process for disaster recovery. Oversees and reviews the testing and
implementation of software, data systems, and data networks to ensure
that the integrity and security of all electronic data and data systems
are adequately protected. Oversees and facilitates the preparation
of an organization-wide business resumption plan. Responsible for
ensuring the business resumption plan adequately addresses the organization’s
requirements and established time frames. Responsible for day-to-day
security administration of the organization’s data systems
and data networks including systems access administration. Typically
requires five or more years of experience in disaster recovery/business
resumption planning. Responsible for security and integrity of assigned electronic data, data systems, and data networks. Designs and administers programs to include policies, standards, guidelines, training programs and a viable quality assurance process for disaster recovery. Oversees and reviews the testing and implementation of software, data systems and data networks to insure that the integrity and security of all electronic data and data systems are adequately protected. Oversees and facilitates the preparation of an organization-wide business resumption plan. Responsible for insuring the business resumption plan adequately addresses the organization's requirements and established time frames. Requires five years experience in the field. ________________________________________________________________ Responsible for the implementation, maintenance, and support of
organization messaging system. May work closely with first tier support
staff to solve system problems. Ensures smooth integration of all
groupware systems in a particular environment. Provides technical
support on local groupware replication and client dial-up access
issues. Prepares documentation that will assist in the maintenance
of the groupware system. May serve as an internal consultant to developers,
assisting them in the area of server supports, security, ID files,
and other development issues that will aid the process. Requires
solid working knowledge of WANs, LANs, and telecommunication concepts
as they relate to the groupware system and database replication. Top-level technical expert supporting unlimited end user groups.
Works with user groups to solve business problems with available
technology including hardware, software, databases, and peripherals.
Requires high level of diverse technical experience related to studying
and analyzing systems needs, systems development, systems process
analysis, design, and re-engineering. Has skills and experience related
to business management, systems engineering, operations research,
and management engineering. Typically requires specialization in
particular software or business application utilized in an end user
environment. Keeps abreast of technological developments and applications. Under general supervision, audits moderately complex new and existing
information systems applications to ensure that appropriate controls
exist, that processing is efficient and accurate, and that systems
and procedures are in compliance with corporate standards. Competent
to work on most phases of information systems auditing. Under general direction, audits the most complex new and existing
information systems applications to ensure that appropriate controls
exist, that processing is efficient and accurate, and that information
systems procedures are in compliance with corporate standards. Competent
to work at the highest level of all phases of information systems
auditing. Under general supervision, monitors and responds to technical control
facility hardware and software problems utilizing hardware and software
testing tools and techniques. May interface with vendor support service
groups to ensure proper escalation during outages or periods of degraded
system performance. May assist with installation of terminals and
associated hardware. May provide LAN server support. Requires strong
knowledge of PC/LAN communications hardware/software, in a multi-protocol
environment, and network management software. Typically requires
two to four years experience in data communications troubleshooting. Under general direction, monitors and responds to complex technical
control facility hardware and software problems utilizing a variety
of hardware and software testing tools and techniques. Provides primary
interface with vendor support service groups or provides internal
analysis and support to ensure proper escalation during outages or
periods of degraded system performance. May provide LAN server support.
Requires extensive knowledge of PC/LAN communications hardware/software
in a multi-protocol environment and network management software.
May function as lead position providing guidance and training for
less-experienced technicians. Typically requires at least four years
of experience in data communications troubleshooting. Responsible for long-term strategic planning to ensure network capacity meets current and future network requirements including planning for remote hardware and communications facilities, development and implementation of methodologies for system analysis, installation, and support. Defines and develops methodology to ensure compatibility of all software and hardware products at each facility. Provides ongoing coordination in the analysis, acquisition, and installation of remote hardware and software. May supervise Network Planning Analysts. Typically requires six to eight years of experience. Frequently reports to a Telecommunications Department Director/Manager or Planning and Engineering Manager. |
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