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FA2 - 541512 Computer Systems Design Services.
This U.S. industry comprises establishments primarily engaged in
planning and designing computer systems that integrate computer hardware,
software, and communication technologies. The hardware and software
components of the system may be provided by this establishment or
company as part of integrated services or may be provided by third
parties or vendors. These establishments often install the system
and train and support users of the system.
Business Categories --
- Business Process Reengineering (BPR)
- Cabling & Wiring
- Computer-Aided Design (CAD) Services
- Computer-Aided Engineering
(CAE) Services
- Computer-Aided Manufacturing (CAM) Services
- Computer Hardware
Consulting Services
- Computer Software Consulting Services
- Computer Systems Integration
Analysis and Design
- Computer Systems Integration Design Consulting
- Configuration
Management
- Enterprise Architecture Development
- Enterprise Resource Planning
(ERP)
- Hardware
- IT Capital Planning Management
- LAN/WAN Design
- Network Design & Installation
- Network Systems Integration
- Systems Analysis
- Systems Integration
Labor Categories
CLIN 1 - Project Manager – Senior:
Responsible for all aspects of the development and implementation
of assigned projects and provides a single point of contact for those
projects. Takes projects from original concept through final implementation.
Interfaces with all areas affected by the project including end users,
computer services, and client services. Defines project scope and
objectives. Develops detailed work plans, schedules, project estimates,
resource plans, and status reports. Conducts project meetings and
is responsible for project tracking and analysis. Ensures adherence
to quality standards and reviews project deliverables. Manages the
integration of vendor tasks and tracks and reviews vendor deliverables.
Provides technical and analytical guidance to project team. Recommends
and takes action to direct the analysis and solutions of problems.
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CLIN 2 - Client/Server Network Architect:
Top-level technical expert responsible for design and development
of a client/server environment. Develops strategy of client/server
system and the design infrastructure necessary to support that strategy.
Advises on selection of technological purchases with regards to processing,
data storage, data access, and applications development. Sets standards
for the client/server relational database structure for the organization
(SQL, ORACLE, SYBASE, etc.). Advises of feasibility of potential
future projects to management.
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CLIN 3 – Data Architect:
Under general supervision, works in a data warehouse environment,
which includes data design, database architecture, metadata, and
repository creation. Translates business needs into long-term architecture
solutions. Defines, designs, and builds dimensional databases. Responsible
for developing data warehousing blueprints, evaluating hardware and
software platforms, and integrating systems. Evaluates reusability
of current data for additional analyses. Conducts data cleaning to
rid the system of old, unused, or duplicate data. Reviews object
and data models and the metadata repository to structure the data
for better management and quicker access. Typically requires two
to four years of experience.
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CLIN 4 – ERP Business Analyst - Intermediate:
Under general supervision, serves as subject matter expert associated
with content, processes, and procedures associated with enterprise
applications. Applies functional knowledge to design and customize
workflow systems that provide seamless integration for client/server
applications. Writes functional requirements, develops test plans,
and works with production issues.
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CLIN 5 – ERP Business Analyst - Senior:
Under general direction, serves as senior subject matter expert
associated with content, processes, and procedures associated with
ERP. Defines detailed requirements, analyzes business needs, and
validates solutions with the client. Details requirements through
product development and other functions to support the project team.
Monitors other business analysts in software development methods
and processes and implementation of those methods. Evaluates development
projects and assists in tailoring the development process to meet
the project needs.
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CLIN 6 – ERP Programmer:
Under general supervision, works primarily in ERP client/server
enterprise application. Designs and develops all aspects of data
conversion. Builds application tables, panels, and reports. Codes
individual modules and complex functions. Develops application tables,
panels, and reports for projects. Responsible for software integration
and external interface development. Troubleshoots and resolves testing
issues. Responsible for technical documentation.
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CLIN 7 – Information Services Consultant:
Top-level technical expert supporting unlimited end user groups.
Works with user groups to solve business problems with available
technology including hardware, software, databases, and peripherals.
Requires high level of diverse technical experience related to studying
and analyzing systems needs, systems development, systems process
analysis, design, and re-engineering. Has skills and experience related
to business management, systems engineering, operations research,
and management engineering. Typically requires specialization in
particular software or business application utilized in an end user
environment. Keeps abreast of technological developments and applications.
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CLIN 8 – Information Systems Training Specialist - Intermediate:
Under general supervision, organizes and conducts moderately complex
training and educational programs for information systems or user
personnel. Maintains records of training activities, employee progress,
and program effectiveness. Competent to work on most phases of information
systems training.
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CLIN 9 – Information Systems Training Specialist - Senior:
Under general direction, organizes, prepares, and conducts complex
training and educational programs for information systems or user
personnel. May design and develop in-house programs. Maintains records
of training activities, employee progress, and program effectiveness.
Competent to work at the highest level of all phases of information
systems training.
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CLIN 10 – LAN Administrator - Intermediate:
Under general supervision, responsible for the acquisition, installation,
maintenance, and usage of the organization’s local area network.
Manages LAN performance and maintains LAN security. Ensures that
security procedures are implemented and enforced. Installs all network
software. Evaluates, develops and maintains telecommunications systems.
Troubleshoots LAN problems. Establishes and implements LAN policies,
procedures, and standards and ensures their conformance with information
systems and organization objectives. Trains users on LAN operation.
Typically requires two to four years of experience. Frequently reports
to a PC support manager or Senior LAN Administrator.
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CLIN 11 – LAN Administrator - Senior:
Under general direction, responsible for administration and day-to-day
operation of organization’s local area network (LAN). Provides
integrated team support and maintenance of LAN hardware and software.
Maintains integrity of the LAN hardware and software. Installs LAN
software upgrades, including planning and scheduling, testing and
coordination. Studies vendor products to determine those which best
meet organization needs; assists in presentation of information to
management resulting in purchase, and installation of hardware, software,
and telecommunications equipment. Performs LAN security procedures,
including implementing login requests. Evaluates new products and
technologies to determine impact on existing system configurations.
Prepares proposals, cot/benefit analyses, and feasibility studies.
Provides liaison support between the PC/LAN team, vendors and internal
support group as needed. Typically requires five to seven years of
experience. Frequently reports to an information systems executive.
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CLIN 12 – LAN/WAN Integrator:
Responsible for the overall integration of the enterprise-wide network
including the planning, design, installation, maintenance, management,
and coordination of the corporate LAN/WAN (may include local, metropolitan,
and wide area networks). Has responsibility for technical architecture
and recommendations related to LAN/WAN. Is typically a top-level
technical contributor with advanced knowledge and experience in the
area of local and wide area networking, communications, and related
hardware/software. Maintains high level of technical expertise and
studies vendor products to determine those which best meet organization
needs. Presents information to management, which may result in the
purchase and installation of hardware, software, and telecommunications
equipment. Recommends network security procedures and policies. Knowledgeable
in a multi-platform operating environment. May work with Voce and/or
Data Communications Analysts.
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CLIN 13 – Network Engineer - Intermediate:
Under general supervision, oversees the purchase, installation,
and support of network communications, including LAN/WAN systems.
Works on problems of diverse scope where analysis of situation requires
evaluation and judgment. Responsible for evaluating current systems.
Assists in the planning of large-scale systems projects through vendor
comparison and cost studies. Requires thorough knowledge of LAN/WAN
systems, networks, and applications. Typically requires two to five
years of experience.
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CLIN 14 – Network Engineer - Senior:
Under general direction, manages the purchase, installation, and
support of network communications, including LAN/WAN systems. Responsible
for evaluating current systems. Works on complex problems where analysis
of situation requires in-depth evaluation of various factors. Plans
large-scale systems projects through vendor comparison and cost studies.
Provides work leadership and training to lower level network engineers.
Requires expert knowledge of LAN/WAN systems, networks, and applications.
Typically requires at least five years of experience.
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CLIN 15 – PC/LAN Management Analyst - Intermediate:
Under general supervision, works closely with business and management
and staff on LAN support, network design, and configuration in a
multi-server environment. Responsible for the installation/configuration
and support of client servers, application support software, and
implementation of new business software applications. Participates
with client in the installation/configuration of equipment and software.
Analyzes and coordinates resolution of network problems. Provides
technical support and guidelines to client and systems areas through
documentation. Requires experience with Token Ring.
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CLIN 16 – PC/LAN Management Analyst - Senior:
Under general direction, provides consultation to business area
management and staff at the highest technical level for all aspects
of PC/LAN design and configuration in a multi-server environment.
Plans and coordinates the installation of new or modified Local Area
Networks and installs and coordinates the resolution of network problems
or malfunctions. Provides technical support and guidelines to client
and systems areas through documentation. Requires experience with
Token Ring.
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CLIN 17 – Systems Administrator - Intermediate:
Under general supervision, responsible for installing, configuring,
and maintaining operating system workstations and servers, including
web servers, in support of business processing requirements. Performs
software installations and upgrades to operating systems and layered
software packages. Schedules installations and upgrades and maintains
them in accordance with established IT policies and procedures. Monitors
and tunes the system to achieve optimum performance levels. Ensures
workstation/server data integrity by evaluating, implementing, and
managing appropriate software and hardware solutions. Ensures data/media
recoverability by implementing a schedule of system backups and database
archive operations. Supports media management through internal methods
and procedures or through offsite storage and retrieval services.
Develops and promotes standard operating procedures. Conducts routine
hardware and software audits of workstations and servers to ensure
compliance with established standards, policies, and configuration
guidelines. Develops and maintains a comprehensive operating system
hardware and software configuration database/library of all supporting
documentation.
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CLIN 18 – Systems Administrator - Senior:
Under general direction, responsible for activities related to system
administration. Assigns personnel to various projects, directs their
activities, and evaluates their work. Ensures long-term requirements
of systems operations and administration are included in the overall
information systems planning of the organization. Responsible for
the installation, maintenance, configuration, and integrity of computer
software. Implements operating system enhancements that will improve
the reliability and performance of the system.
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CLIN 19 – UNIX Systems Administrator:
Responsible for the installation, configuration, and maintenance
of UNIX operating systems. Recognizes and troubleshoots problems
with server hardware and applications software. Establishes and documents
standards and procedures for management review. Requires extensive
knowledge of computer operations and familiarity with shell and kernel
programming. Typically requires two to four years of experience.
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